Shipping policy
SHIPPING POLICY
Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day. During peak seasons or sales, processing may take an additional 1–2 business days.
Domestic Shipping (United States) We offer the following shipping options:
- Standard Shipping – Estimated delivery 5–7 business days
- Express Shipping – Estimated delivery 2–3 business days
- Free Standard Shipping on all US orders over $99
Shipping rates are calculated at checkout based on your order total and selected method.
International Shipping We ship to many countries worldwide. International orders typically arrive within 10–21 business days depending on destination and customs processing. International shipping rates are calculated at checkout.
Please note: customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to monitor your delivery status.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at kimtalistudio@yahoo.com and we'll work with the carrier to resolve the issue.